Not long after I turned 14, I was hired to do salad prep at a local restaurant. On my first day, a young man probably in his early 20s was assigned to train me. He picked up a knife and began chopping mushrooms so rapidly that the knife was a blur. In no time, he’d created a sizable pile of sliced mushrooms. It looked so easy. “See?” he said.
I’ll never forget what happened next. As I reached for the knife, our boss—a rotund, jovial man—suddenly appeared at my side and intercepted the knife. “I just want you to remember something,” he said. He looked me straight in the eye. “This knife is very, very, VERY sharp. VERY sharp. So be careful.”
He set the knife on the cutting board and walked away. Besides having probably saved me a trip to the ER, in that moment he also showed that he cared and that he was truly in charge: two very important messages to send to a new employee.
This moment is exactly the kind of thing the Heath brothers explore in their latest book, THE POWER OF MOMENTS. Subtitled Why Certain Experiences Have Extraordinary Impact, it reminds us that we can have more impact by being more purposeful about the impressions we create, and it explains how.
No matter what line of work you’re in, this book provides a large pile of sliced mushrooms and a very sharp knife for thought.